Privacy Policy

Our commitment to your privacy

WINE‑SENSE, LTD owns this website, which you’re accessing through your visit to wine-sense.net. Your privacy is important to us, so we’re providing this policy to explain our online information practices and to present the choices you can make that will determine how your information is collected and used. To make this policy easy to find, we’ve made it available on the homepage and at every point on the website where we request any Personal Identifiable Information (PII). We ask that you read this policy carefully to understand our practices regarding your information and how we handle it. By accessing or using the website, you’re agreeing to this policy. If you don’t agree with this policy, please do not use the website.

Changes to our privacy policy

Because this policy may change from time to time, please check here periodically for updates. Your continued use of this website after we make policy changes is deemed to be acceptance of those changes. The date the privacy policy was last revised is shown below. If we make any material changes to how we treat your personal information, we’ll post a notice on the home page to let you know you that the privacy policy has been updated. We may also notify you by email. You’re responsible for making sure we have an up-to-date and deliverable email address where we can contact you.

When and why do we collect information about you?

We may collect personal information when you visit our website, place items in your shopping cart, place an order online, place an order by phone, make an in-store purchase, fill in forms on the website, open our emails, or contact us with a question or concern. We do this to maintain a record of your product interests and the purchases you make. If you opt-in to receive our newsletters or request that we send you a purchase receipt via email, your name and email address are automatically added into our database. When you visit the website or download information, our system may automatically gather and store certain information about your visit, such as your internet connection, the equipment you use to access our site, and details regarding your use of our site. This information does not identify you personally but may be used in an aggregate way to track how many visits the site receives and to help us improve the website. We may also ask you for information if you report a problem with our website.

What kind of information do we collect?

The categories of personal information we may collect include the following:
  • name
  • company
  • address
  • email
  • phone number
  • credit/debit card details
  • delivery instructions for your orders
  • records of your correspondence with us
  • details about the fulfillment of your orders
  • whether you open our emails and/or click the links we send you
  • whether you click-through to our website from external links

How do we use your information?

We may use your information in the following ways:
  • To present our website and its contents to you
  • To recognize you when you return to our site
  • To save information about your preferences, allowing us to customize our site according to your individual interests
  • To provide products, services, or information that you request from us
  • To communicate with you about products or services we offer
  • To provide you with notices about your account or subscriptions, including expiration and renewal notices
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection
  • To notify you about changes to our website or any products or services we offer or provide
  • In any other way we may describe when you provide the information
  • For any other purpose with your consent
We never use or share personally identifiable information provided to us in ways unrelated to those described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses. You can opt out of communications with wine-sense at any time by contacting us as described below.

When do we disclose your information?

When you provide information about yourself when placing an order, we use that information only to complete the order. We do not share this information with outside parties except to the extent necessary to provide you with the products or services you have requested and to communicate with you about the order. In the course of transacting business, we may be required to share certain information with the following entities:
  • Contractors, vendors, service providers, or other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them
  • Government or regulatory bodies to comply with any court order, law, or legal process
  • Companies and organizations engaged in fraud protection and credit risk reduction if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of WINE‑SENSE, LTD, our customers, or others
  • A buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of WINE‑SENSE, LTD’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by WINE‑SENSE, LTD about our site users is among the assets transferred
We may also disclose aggregated information about our users, and information that does not identify any individual, without restriction.

Our privacy policy for children and individuals under the age of 21

The wine-sense website is intended only for people who are of legal drinking age. Products purchased on the website can only be delivered to a person of legal drinking age who can present a valid ID. Our website does not feature any information or services of interest to children or any individual under the age of 21. No one under the age of 21 may provide any personal information on our website. We do not knowingly collect personal information from children or anyone under the age of 21. If you are under 21, do not use or provide any information on this site, register for emails, make any purchases, use any public comment features, or provide any information about yourself including your name, address, telephone number, email address, or any applicable screen or user names. If we learn we have collected or received personal information from a person under the age of 21, we will delete that information. If you believe we might have information from or about someone under the age of 21, please contact us at info@wine-sense.net.

About external links

This website may contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage you to be aware when you leave our site and to review the privacy statements of any other site that collects personally identifiable information.

How to access or correct your information

You can contact us at any time to request details of any personal information we have about you, change/correct that information, ask us to delete any or all personal information, or express any concern you may have about our use of your data. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections. If you’ve registered for an account on our website, you can update your name, email, and certain communication preferences via the My Account section on the MY WINE‑SENSE page. If you subscribed to our mailing list, you can remove yourself by clicking the “Unsubscribe” in any of the emails you receive. If you need to update your address, please contact us as described below.

Our commitment to data security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we’ve put in place appropriate physical, electronic, and managerial procedures to protect the information we collect from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information across the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of information transmitted to our website. Your transmission of personal information is undertaken at your own risk. We are not responsible for any circumvention of privacy settings or security measures implemented on the website.

How to contact us

Should you have any questions or concerns about this privacy policy, please contact us via one of the following methods:
Send an e-mail to: info@wine-sense.net
Call us at: 978.749.9464
Send correspondence to: WINE‑SENSE, LTD
166 North Main Street
Andover, MA 01810

Modification date

This privacy policy statement was last modified on: September 22nd, 2022